Copyright© 2010 Gales Ferry Pediatrics Email: info@gfpedi.com Phone: 860-464-7248
Gales Ferry Office
Address - Phone
633 Middlesex Tpke, Suite 110
Old Saybrook, CT 06475
TEL: (860) 395-0521
FAX: (860) 395-1647
Old Saybrook, CT 06475
TEL: (860) 395-0521
FAX: (860) 395-1647
Old Saybrook Office
1527 Route 12, P.O. Box 608 Gales Ferry, CT 06335
TEL: (860) 464-7248
FAX: (860) 464-0125
TEL: (860) 464-7248
FAX: (860) 464-0125
NEW PATIENTS
Plan to arrive at least 15 minutes prior to your first appointment. Be sure to bring
your child's health insurance card and immunization record.
If you are transferring care from another practice, please contact your former
physician well before your appointment to have your child's records transferred.
APPOINTMENTS
All children are seen by appointment only. We do not offer walk-in visits.
We realize children sometimes need immediate attention, but we ask you to call our
office prior to arrival. In some instances, we may feel your child needs to go directly to
the emergency room. To ensure that our patients are seen in a timely manner, please
arrive 15 minutes prior to your scheduled appointment. This allows time to complete
necessary paperwork and update insurance information. Please present any forms to
the front desk at the beginning of your visit.
If you prefer to see a particular doctor, we recommend scheduling an appointment well in advance.
Our triage staff schedules appointments based on information given at the time of your call. Because of this, it is important to let the staff
know if you have additional concerns about your child, so they can allow more time for your appointment. If you are being seen for a brief
sick visit and have concerns about unrelated, non-urgent issues, the doctor may ask you to schedule a separate appointment. This allows
time to discuss these concerns in detail.
We are happy to coordinate appointments so that siblings can be seen at the same time. If, after scheduling an appointment for one child,
you feel a sibling needs to be seen as well, please call ahead to make arrangements.
We strive to keep office wait times to a minimum. Sometimes an unforeseen problem can cause your physician to run behind schedule.
We will try to notify you of this when you arrive. If you cannot wait to be seen, we will assist you in rescheduling your appointment.
CANCELLATION / NO SHOW POLICY
We require 24 hours notice for cancellations. Failure to give notice of cancellation will be noted as a "no-show". There is a fee of $25.00 for
“no-show” appointments. Although we understand how easy it can be to forget an occasional appointment, we reserve the right to dismiss
families who habitually miss appointments.
LATE POLICY
We ask that you call ahead if you will be arriving late for your child's appointment. Patients arriving late may be asked to reschedule at the
discretion of the physician. If your child is ill and must be seen, you may be asked to wait until one of the physicians can see your child.
HOSPITALIZATION
We admit children in need of hospitalization to Lawrence and Memorial Hospital in New London, Connecticut. Occasionally, a child may
have a problem that requires management by a specialist or in an intensive care setting. In these instances we use both the Connecticut
Children's Medical Center and the Yale New Haven Hospital.
FORMS / MEDICATION REFILL
We complete a physical form at well-child appointments and we ask you to retain a copy of this for use during the year. If you lose your
form and require an additional copy, we are happy to provide one for you for an additional fee.
Because staffing is limited after hours and on weekends, please call on Monday - Friday before 5:00 pm with all requests for forms and
medication refills. Please allow 7 days for refills and form completion.
INSURANCE /BILLING
Although we accept most insurance plans, please call ahead to confirm your coverage. Co-pays will be collected upon arrival to each
appointment. If we do not participate in your plan, or if you are uninsured, full payment for services is required at each appointment.
Please direct any billing or insurance questions to our business office between 8:00am and 5:00pm.
Plan to arrive at least 15 minutes prior to your first appointment. Be sure to bring
your child's health insurance card and immunization record.
If you are transferring care from another practice, please contact your former
physician well before your appointment to have your child's records transferred.
APPOINTMENTS
All children are seen by appointment only. We do not offer walk-in visits.
We realize children sometimes need immediate attention, but we ask you to call our
office prior to arrival. In some instances, we may feel your child needs to go directly to
the emergency room. To ensure that our patients are seen in a timely manner, please
arrive 15 minutes prior to your scheduled appointment. This allows time to complete
necessary paperwork and update insurance information. Please present any forms to
the front desk at the beginning of your visit.
If you prefer to see a particular doctor, we recommend scheduling an appointment well in advance.
Our triage staff schedules appointments based on information given at the time of your call. Because of this, it is important to let the staff
know if you have additional concerns about your child, so they can allow more time for your appointment. If you are being seen for a brief
sick visit and have concerns about unrelated, non-urgent issues, the doctor may ask you to schedule a separate appointment. This allows
time to discuss these concerns in detail.
We are happy to coordinate appointments so that siblings can be seen at the same time. If, after scheduling an appointment for one child,
you feel a sibling needs to be seen as well, please call ahead to make arrangements.
We strive to keep office wait times to a minimum. Sometimes an unforeseen problem can cause your physician to run behind schedule.
We will try to notify you of this when you arrive. If you cannot wait to be seen, we will assist you in rescheduling your appointment.
CANCELLATION / NO SHOW POLICY
We require 24 hours notice for cancellations. Failure to give notice of cancellation will be noted as a "no-show". There is a fee of $25.00 for
“no-show” appointments. Although we understand how easy it can be to forget an occasional appointment, we reserve the right to dismiss
families who habitually miss appointments.
LATE POLICY
We ask that you call ahead if you will be arriving late for your child's appointment. Patients arriving late may be asked to reschedule at the
discretion of the physician. If your child is ill and must be seen, you may be asked to wait until one of the physicians can see your child.
HOSPITALIZATION
We admit children in need of hospitalization to Lawrence and Memorial Hospital in New London, Connecticut. Occasionally, a child may
have a problem that requires management by a specialist or in an intensive care setting. In these instances we use both the Connecticut
Children's Medical Center and the Yale New Haven Hospital.
FORMS / MEDICATION REFILL
We complete a physical form at well-child appointments and we ask you to retain a copy of this for use during the year. If you lose your
form and require an additional copy, we are happy to provide one for you for an additional fee.
Because staffing is limited after hours and on weekends, please call on Monday - Friday before 5:00 pm with all requests for forms and
medication refills. Please allow 7 days for refills and form completion.
INSURANCE /BILLING
Although we accept most insurance plans, please call ahead to confirm your coverage. Co-pays will be collected upon arrival to each
appointment. If we do not participate in your plan, or if you are uninsured, full payment for services is required at each appointment.
Please direct any billing or insurance questions to our business office between 8:00am and 5:00pm.
Our Gales Ferry office is open from 8:00am to 7:00pm Monday through
Friday for regularly scheduled appointments. Urgent care is available after
7:00pm. An after hours charge will be billed to your insurance carrier.
The Old Saybrook office is open from 8:00am to 5:00pm Monday through
Friday. We provide urgent care for our patients on Saturday from 9:00am to
12:00pm at the Gales Ferry office. The office is closed on Sundays and on
most national holidays.
Friday for regularly scheduled appointments. Urgent care is available after
7:00pm. An after hours charge will be billed to your insurance carrier.
The Old Saybrook office is open from 8:00am to 5:00pm Monday through
Friday. We provide urgent care for our patients on Saturday from 9:00am to
12:00pm at the Gales Ferry office. The office is closed on Sundays and on
most national holidays.
Office Hours
Caring for Children of Southeastern Connecticut for Over 30 Years
Caring for Children of Southeastern Connecticut for Over 30 Years
 | |  | |  | |  | |  |